How do I place a custom order?
Ordering is super easy! Just head over to the contact page and fill out the form. From there, you’ll receive an email from me explaining what I need from you (a few good, clear photos) and some photography suggestions. A smartphone usually does the trick!
What is the difference between acrylic and gouache?
All acrylic paintings are done on acid-free canvas and often times, are more expressive than those of my gouache paintings. Acrylic will offer brush strokes and textures whereas my gouache paintings are smooth and created on acid-free thick (100 lbs. – 140 lbs.) paper stock. Examples of both mediums can be found in their own galleries on the main page to help you decide what you prefer. Acrylic paintings are painted on all sides of the canvas and hanging hardware is installed to allow for direct hanging without a frame. Gouache is a beautifully opaque paint that is part of the watercolor family. These paintings will require framing with a matte.
Can you paint multiple subjects in one painting?
Absolutely! However, the canvas/paper size must be 14 x 18 in. or larger in order for me to accommodate that request. I also request that the subjects you’d like to have painted be photographed together whenever possible as working from individual reference photos doesn’t always harmonize in a painting. Additional reference photos of the subjects can be individual. (My rates show the cost for one additional subject, however I can give you a quote if you require more than two subjects for the painting).
Sometimes it’s best to have two separate paintings of your loved ones instead of one larger on – it all depends! No sweat, we’ll figure out the best option for you together.
Do you have gift certificates?
Yes! Gift certificates can be purchased in any amount you would like. The gift certificates are 5×5 in. (see photo below). A small, personalized note can be added for the receiver of your gift and I will mail it out for you (unless you purchase them in person). They ship in a plain white envelope. Gift certificates are valid for a full year and can only be used by the person who’s name is on it. Refunds are not available.
What type of payment do you accept?
I accept bank transfers, credit cards and debit, including PayPal for your convenience. Once payment is received, your painting is placed in my queue. A 50% non-refundable first payment is all I require to get started. Payment plans can be arranged if necessary for orders over $500.00 – please contact me.
What is the time frame for a custom painting?
I do my best to accommodate my customers as much as possible, however time frames greatly depend on my current workload which is constantly changing and the size of the painting. If you need a painting completed by a certain date, please email me at email@example.com and I’ll see if I can work that out for you. Please allow extra time for any orders near the holidays. I will e-mail you as I get close to completing the painting ahead of yours so that we can get everything ready to start!
What sizes are available?
I offer many sizes for you to select from whether you’d like a painting in Acrylic on canvas or Gouache on paper. If there’s a size not shown on my rates sheet, let me know and I’ll do my best to accommodate you! Please contact me to get my rates.
Do you ship worldwide?
Yes! All of my paintings are packaged securely and professionally. I ship via USPS Priority for all orders within the United States. This method allows for a tracking number and insurance. Packages usually arrive in about 2-5 days. All other orders are shipped USPS First Class International. This service does not include tracking or insurance and delivery time vary depending on your location. Packages usually arrive in about 7-10 days.
If you are local, I do my best to personally deliver the painting to you!
Please note, I am not responsible for any duties or brokerage fees for international orders. These charges come from your country during importation of your package.
Shipping charges are calculated automatically upon checkout (if ordering from my online shop).
Shipping times are out of my control and are separate from the time required to create any custom paintings.
How do digital illustrations work?
All digital illustrations are created as a 9×12 in. file. You’ll receive two separate files via dropbox – one with a white background and one with a transparent background. This allows you the ability to print on various things such as making your own art print on paper, having the artwork printed on a mug or a t-shirt, etc. This file is only to be printed for personal use. If any form of my work is sold without my written consent, legal action will be necessary.
Do you offer returns or exchanges?
Returns are not accepted for any original or custom paintings.
If work has not begun on your custom order, you may change the size and/or medium (acrylic, gouache) of the painting if I am able to accommodate your request.
If an item is damaged during shipping, I will do my best to fix it for you.
Gift certificates are not accepted for returns under any circumstances.
All of my paintings are created with professional artist-quality paints and pigments.
All of my acrylic on canvas paintings are prepared with hanging wire so that you never have to worry about installing that. All you need to do is unwrap your painting, and display it!
All acrylic paintings are created on acid-free canvas and sealed with a protective varnish to ensure the longevity of the art.
All of my gouache paintings are created on acid-free, thick (100 lbs. to 140 lbs.) stock depending on the size of the painting. There will be a 0.5″ white border. If you must handle the painting, only touch the white border! You’ll want to avoid putting your fingers on the painting itself as it will transfer the natural oils of your fingers onto it. Handle as little as possible!
I highly suggest that these paintings are framed with a mount so that the painting is not pressed against the glass. This avoids any moisture buildup which will, over time, affect the painting.
Avoid hanging either form of painting in direct sunlight.
What services do you offer?
I specialize in:
- brand identity;
- individual design services including but not limited to:
- custom logo design;
- business card and stationary design (letterheads, envelopes, mailing labels, etc.);
- marketing collateral (such as postcards, flyers);
- business marketing items (such as banners, tablecloths and table runners) and more.
- package rates are available if you’re interested in more than one service.
How do I get started?
Please fill out the contact form and let me know what design solutions you need. I’ll be in touch with you shortly thereafter and provide you with a Design Brief to be filled out. This helps me learn critical information about you and your business as well as your market that will allow me to offer you effective design solutions. I never use template-ready designs or cookie-cutter solutions. I dig deep to learn what your business is and what your specific needs are and tackle them head on with timeless, beautiful designs.
What are your rates?
My rates vary depending on the service(s) you require and what your specific needs are for your business. As a small business owner myself, I understand that budget plays a big role and I do my best to accommodate my clients and work with their budgets both small and large. I am very competitive in what I offer and approach each client on an individual basis. Please contact me for further information.
Do you take care of printing?
I can absolutely do that for you! I’m a perfectionist and have developed connections with top-notch printers who offer a huge variety of printing options and materials without breaking your budget or cutting corners on quality. All printing needs are invoiced separately from design rates and your printing materials are delivered directly to you (no P.O. Boxes permitted).